Terms & Conditions

Welcome to Hoore. By accessing or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, you agree to comply with these Terms & Conditions and all applicable laws in Pakistan. If you do not agree, please do not use our website.

2. Use of Website

You agree to:

  • Use the website only for lawful purposes

  • Not misuse or attempt to harm the website

  • Not engage in fraudulent activities or false orders

Hoore reserves the right to restrict access or cancel orders if any suspicious activity is detected.

3. Product Availability & Pricing

a. Product Representation

We try to display colors and product details as accurately as possible. Slight variations may occur due to screen resolution or lighting.

b. Pricing

All prices are listed in PKR (Pakistani Rupees) and may change without prior notice.

c. Stock Availability

If a product becomes unavailable after purchase, we may offer:

  • A replacement item

  • Store credit

  • A refund (if applicable)

4. Order Processing & Cancellation

Order Confirmation

Once you place an order, you will receive a confirmation message.

Order Cancellation by Customer

Orders can be canceled within 2 hours of placing the order. After packing or dispatch, cancellation is not possible.

Order Cancellation by Hoore

We reserve the right to cancel orders due to:

  • Incorrect pricing

  • Out-of-stock items

  • Fraudulent activity

  • Incomplete or suspicious information

5. Shipping & Delivery

Shipping timelines may vary depending on location and courier partners. We are not responsible for delays caused by third-party couriers.

For more details, refer to our Shipping Policy page.

6. Exchange Policy

Our Exchange Policy applies to all orders. Exchanges are accepted only under the conditions listed in our Exchange Policy page.

We do not offer refunds unless a product is unavailable or a mistake was made from our end.

7. Payment Terms

We accept payments via:

  • Cash on Delivery (COD)

  • Bank Transfer

  • JazzCash / EasyPaisa

  • Any other methods listed on the website

You agree to provide accurate payment and contact information when making a purchase.

8. Intellectual Property Rights

All content on this website—including logos, images, text, designs, and graphics—is the property of Hoore.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Third-Party Links

We may include links to external websites.
We are not responsible for the content or security of third-party sites.

10. Limitation of Liability

Hoore is not liable for:

  • Any loss or damage caused by misuse of our products

  • Delays in delivery due to courier issues

  • Technical errors on the website

  • Unauthorized access to user data through third-party breaches

Your use of the website is at your own risk.

11. Changes to Terms

Hoore reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised date.

12. Contact Us

If you have any questions or concerns regarding our Terms & Conditions, contact us:

Hoore – Pakistan
Email: hooreinquiry@gmail.com
Phone/WhatsApp: +923090810088
Address: Faisalabad